Frequently Asked Questions
We're often asked a lot of questions about our products and technology. We've answered some of the most common below. If you don't find the question or answer you're looking for, be sure to contact us and we'll do our best to answer it for you.
Many people these days are concerned that their health may be affected by the absorption of electromagnetic energy, referred to as electrosmog. Manufacturers worry about potential future claims for damages due to adverse health effects of their products.
But the demand for wireless devices continues to increase. For these reasons, EnOcean commissioned ECOLOG, the institute for socio-ecological research and education, to measure the typical emission field effect of EnOcean radio switches under real conditions of use.
- The EnOcean radio switches emit 100 times less intensive high-frequency fields than conventional, wired light switches (the high-frequency fields of the latter being caused by the characteristic spark formation when being switched).
- EnOcean products generally do not contribute at all to low-frequency electromagnetic emissions (due to the avoidance of cables to and from the switches).
- Using EnOcean radio switches eliminates constant electrosmog (only active when operated).
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Smartclick is a process that allows you to access a Echoflex controllers configuration parameters after it has been installed and is no longer easily accessible.
Switch Assignment - You may use SmartClick to learn a switch to a controller if the controller has no existing switches or sensors assigned. If the POWER led is ON solid then there are no switches or sensors assigned to the controller.
Click the switch rapidly ON 3 times, OFF 3 times and then ON 3 times.
To use SmartClick:
STEP 1: To enter SmartClick configuration mode, you use a switch assigned to the controller(s) and then select which controller you wish to configure.
Click the lights OFF . With the lights OFF, push the switch OFF and hold for 10 seconds until the light comes ON; you are now in configuration mode. Any controller that has the same switch assigned will also be in configuration mode and its lights will also be ON. Scroll through the controllers by clicking the switch ON – only one controller can be selected.
STEP 2: Select a Controller - Scroll through the controllers by clicking the switch ON – only one controller can be selected. Make your selection by pushing the switch ON for 5 seconds or until the light blinks. You are now in the parameter selection step.
STEP 3: Selecting a Parameter Setting - You can scroll through the parameter table by clicking ON to move up and OFF to move down through the table. The light will blink the corresponding number of the selected setting. To select a parameter setting for editing, press and hold ON for 3 seconds.
STEP 4: Editing a Parameter Setting - Referring to the table below, make the changes to the setting. You can exit back to the parameter selection step by pressing and holding ON for 3 seconds (the light will resume blinking indicating the selection) or jump to step 4,saving and exiting.
STEP 5: Saving and Exit - At any time you may save your changes and exit SmartClick mode by pressing and holding OFF for 10 seconds.
The full menu of parameters includes:
Remote Learn – Use this mode to learn other switches and sensors. The light will start toggling when entering this mode, assign the new switch by clicking ON, remove by clicking OFF. Assign new sensors be pressing the TEACH button on the sensor. The light will resume toggling after 4 seconds.
Remote Clear – You may clear any switch assignment to a controller by clicking ON 5 times, click 5 more times to clear all switches. To complete the clear, hold OFF for 5 seconds will exit configuration to normal operating mode. If you unassign all switches the light will go on or full brightness.
Repeater Function Enable – Turn on or off the repeater functionality of the controller, this parameter does not effect other controller features. The light output will reflect the status of this feature.
Enable Status Broadcast – Controller transmits status to other receivers/gateways. The light output will reflect the status of this feature.
Time-Out and Occupancy Time-Out – Use this setting to select the time-out period for either occupancy mode or manual ON with Auto-off. In occupancy mode, the lights will trigger OFF after the defined period has timed out from the last detected motion. In Manual ON, Auto-OFF the lights trigger OFF after the defined period has elapsed.
Auto-ON Enable – Use with occupancy sensors to trigger light ON with motion. Use only powered occupancy sensors for this configuration.The light output will reflect the status of this feature. The default setting is OFF.
Dimming Ballast Configuration – To set the configuration for a dimming ballast, click ON for active or OFF to deactivate. The light output will reflect the status of this feature. The default setting is OFF.
Photocell Setpoint – Default setting is 60%. Adjust the light level to the brightness level when the light should trigger OFF. For dimming ballasts, there are 10 steps 10% to 100% - the ballast output will dim to the step level. For non-dimming ballasts, 5 steps, 20% to 100% - the light will blink the step count.
Maximum Dimming Output – Use only with dimming ballasts, default is 100% output (full ON). Click OFF to decrease nthis setting in 2% increments, for 88%, click OFF 6 times. The ballast will dim to the light level setting.
Broadcast Occupancy Transmit – Configure the controller to broadcast occupancy state to other controllers in the same Switch group. The light output will reflect the status of this feature
Echoflex controllers are equipped with a CLEAR button. The CLEAR button clears all switches and sensors from the controller and resets the configuration parameters to factory defaults.
To CLEAR an Echoflex controller:
Step 1: Press the CLEAR button for five seconds. The LEARN led will blink once as acknowledgement.
The controller will now be in the factory default state. Refer to the controllers installation guide for a list of the factory default settings
Echoflex controllers are equipped with a LEARN button that when pressed, sets the controller into LEARN mode.In LEARN mode, you can assign switches and sensors or remove them if they have already been assigned to the controller.
To assign a switch:
Step 1: Press the LEARN button on the controller for one second. The LEARN led will come ON solid and the POWER led will blink when in LEARN mode.
Step 2: Click the switch you are assigning to the controller ON (the ON side is identified on the back with a "1", OFF as "0"). The POWER led will stay ON for four seconds while the controller memorizes the radio ID of the switch. The led will resume blinking once the radio ID is saved allowing other switches to be assigned to the controller. A maximum of 30 devices can be assigned to a controller.
NOTE: Some Echoflex controllers require the switch to be clicked three times for assignment.
Step 3: Exit LEARN mode by pressing the LEARN button on the controller again for one second. The LEARN led will go OFF and the POWER led will begin a blinking pattern.
Un-Assigning a switch from a controller is the same 3 step process.
Yes, this technology will work for garage door openers. Garage door openers are typically controlled by a very few transmission codes and therefore if you drive around your neighborhood enough, hitting your garage door transmitter you will open a garage.
Once the controller/receiver is installed, and since each one can learn up to 30 switches, you can now get a secure door, from many locations - multiple cars, the garage, and the house.
EnOcean radios have a 32 bit unique ID. In pratical terms, this means there are close to 5 billion seperate radio ID's. It is virtually impossible to have two receivers in the same facility as each other and within range.
The 32 bit radio ID is part of every telegram sent by a transmitter/transceiver so only those devices that are linked will respond.
When the Echoflex PTM265 switches are used with the ERDRC-C controller, the switches activate the controller's internal relay but also double as dimmer switches. With the relay closed (ON) and pressing & holding the ON or OFF side of the switch, the ERDRC-C's dimming ballast output will modulate ramping the lighting fixtures light output. Setting up multiple switches as dimming switches is simple as linking switches to the controller.
Each controller/receiver can learn up to 30 unique switches or sensors. The receiver is wired ahead of the load and then switches can be linked.
Review this FAQ for the process of linking switches to a controller. Programming takes seconds and the only tool required is a pen.
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Echoflex products are well suited for residential applications that can often prove challenging for electrical wiring. Log homes are a great example application for these products as they eliminate the switch leg wiring runs so contractors do not have to struggle with hiding the wire or conduit. The switches can mount directly to the timber, stone or glass.
Historical and architecturally unique homes and buildings can also leverage the benefits of Echoflex wireless controls for the same reasons. Fewer holes need to be drilled, less conduit run perserving the integrity of the building.
Homeowners often have unique wiring issues that can easily be resolved with wireless switches and controls. Some examples include:
- remote garage/shed lighting
- boat launch
- dock lighting
- pathway/garden/outdoor accent lighting
The range of transmission depends on the environment between the transmitter and receiver.
Think of the transmitter as a talker, that's all they do is talk, they don't listen. The receiver is a listener, it is always waiting for the next telegram from the transmitter. When planning the location of the transmitters and receivers it's important to understand that the radio telgram has to pass through air and other materials that exist between the two devices. The higher the materials density, the harder it is for the telegram to pass through taking up more of its energy. This is why metal does not play nice with radio transmissions. Air is not dense so transmission range is best in line-of-sight open air applications, usually 200 to 300 meters is achievable.
Inside commercial office space,the obstacles become wallboard walls, elevators, fire doors, concrete walls. and other construction materials.
For interior space range planning purposes, use a 30 m distance between a transmitter and receiver or 5 wall board walls as a guideline.
Pay attention to how a radio transmission path is intended to pass through obstacles. A wall is thinner when the transmission passes through on a perpendicular plane to the wall. If the signal must pass through at a angle, then there is more material to penetrate through using up more transmission energy and reducing the range.
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Echoflex’s products are a combination of unique transmitters and controllers/receivers that need to be learned to each other. The intelligence of the solutions are in the controller/receiver, while the transmitter’s send data turn off or on, temperature, light level, humidity etc.
The process for learning a switch to a controller/receiver takes seconds.
To program the switch to the controller, please follow these directions:
Install the controller as per the technical instructions included.
Using a pen hold the clear button down until the unit starts to cycle. You should be able to hear the relay.push the switch on so that the controller receives the signal. The controller will engage in the on position.
Wait until the unit begins cycling again. Do not activate the transmitter again
This will unlearn the transmitter.
Repeat 3 and 4 up to 30 times or press learn to stop the learn process.
The controller and switch(s) should now be programed to each other.
To program additional switches push the learn button until the unit
Starts to cycle and go back to #3. (each controller can learn up to 30 switches).
To unlearn a switch, push the learn button and once the units starts cycling, press the switch and wait. Once back into cycling mode press learn again to stop process. The switch should now be unlearned by the controller.
These instructions are also printed on the side of the control unit.
Echoflex switches and sensors are battery-free wireless transmitters. Each switch or sensor transmits a unique (32 bit) code... and no two are the same. As transmitters, all these devices do is "talk", they cannot listen or receive telegrams from other devices.
Each telegram sent from the transmitter has the unique code so only those controllers that have the transmitter "linked" to it will respond to the action.
Echoflex products are environmentally friendly in three ways.
1. As a wireless technology, there is a significant reduction in the amount of wire (copper) used. It is estimated that a 450 square meter space that is wireless will save approximately 1 kilometer of copper wire.
2. There are many wireless solutions available but only EnOcean wireless devices are self powered. Batteries are not required for normal operation. The savings in terms of the environmental disposal issues associated with batteries is significant. Every year 100's of millions of batteries go into the landfills.
3. The least visible but largest environmental factor to consider is that the Echoflex products are designed to optimize energy use by lighting circuits, heating/cooling equipment and othe electrical appliances. Energy savings through needs based lighting and room use is significant. Savings in excess of 50% of the current costs can be achieved. As more consumed energy is saved, the need to build or acquire energy from other sources reduces.