Representative Responsibilities:

• Work with area sales managers to identify key projects and work with the distributors and contractors on those projects to ease the installation process.
• Generates pricing and Bills of Materials per customer requests according to deadlines
  • Designs lighting control systems based on customer information
  • Interprets plans and specifications
  • Calculates pricing based on equipment list
  • Prepares quotation documents
• Manages quotations activity for a sales territory and manages the relationships with distributors and contractors
• Communicates concerns to regional sales managers and answers all calls from customers
• Performs configurations for standard and custom product
• Provides sales support
  • Answers questions of regional managers
  • Explains sales policies to systems customers
  • Determines when to articulate concerns about given jobs
• Answers new customer inquiries
• Answers internal factory inquiries
  • Answers calls from Tech services about pricing on customer replacement parts
  • Answers questions from Area Sales Manager regarding quotations
• Assist area sales manager in laying out the system to make sure the system works as desired in an efficient and clear manor.
• Provides Echoflex systems installation support for installing contractors
  • Ensures timely arrival to customer site through project management, department scheduler, and site contact
  • Ensures system meets customer requirements
• Outstanding customer service and communication skills
  • Must be able to work with limited supervision
  • Able to explain difficult technical concepts in easy to understand terms
  • Must be able to work within a Union environment
  • Must show patience and display a clear interest in getting the project done right and getting the contractors involved.
• Establishes and maintains relations with Echoflex dealers, reps, contract technicians, consultants, contractors and end users
  • Ensures Echoflex is projected in a professional and enthusiastic manner
  • Provides feedback on product service issue and concerns to supervisor/manager, R&D, Manufacturing Test, Quality Group, and Product Managers
• Remains current on changes in policies, procedures, and product offerings
  • Ensures product knowledge is up-to-date
  • Reviews and improves existing procedures on a regular basis
  • Remains current on City, State and National Energy codes
• Other duties as assigned
  • Complete special projects and requests in a timely and positive fashion

Minimum Qualifications:

• Bachelor’s Degree or comparable business experience in increasingly responsible positions in the related discipline
• 4-6 years of job-related experience
• Demonstrated ability to perform the duties of an Inside Sales Support Person
• Demonstrated ability to work independently and perform multiple tasks without general supervision.
• Strong knowledge of Commercial Lighting Control systems
• Excellent communication and interpersonal skills
• Excellent organizational and problem-solving skills
• Excellent customer service skills
• Candidate must show the ability to constantly improve, innovate, and regularly offer suggestions to make Echoflex’ approach to architectural projects better
• Strong degree of flexibility and independence
• Computer skills
• Must maintain an acceptable driving record and valid driver’s license